This Month's Important News for Tournament Directors

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NEWSLETTER
for Tournament Directors

Hi Anna, thanks for being one of our valued Tournament Directors. Here are your September announcements, highlights, tools and tips.

 
ANNOUNCEMENTS
 

Pickleball Profiles for Minors
Parents/Guardians can now create and manage their child's account.

Minor accounts were designed to keep minors safe while letting parents manage registrations, consent forms, and ratings in one place.These upcoming features will reduce administrative overhead for parents and make it easier for clubs and coaches to manage youth players. 

Phase one is live and enables parents and guardians to create and manage minor accounts. This will be announced to our entire player database this Saturday in our player newsletter.

Phase two will focus on helping parents/juniors consolidate existing minor accounts under a guardian’s profile. This will be live in the next 3-4 weeks.

Access Steps & FAQ ➜
Watch Step-by-Step Video ➜
Key benefits of creating a minor profile:
  • Register the child for events, lessons, and tournaments.
  • Manage their privacy and media release settings through a guardian-managed flow.
  • Maintain accurate contact and rating information (for example, a DUPR rating) tied specifically to the child.
  • Keep parental oversight while enabling the child to participate in the pickleball community.
 
🎥 Webinar Run-Down:

Tuesday, Sep 9th - recording available!

How to Read Your Tournament Dashboard

Areas covered:

  • Quick numbers & PT Perks
  • Understanding Finances
  • Understanding fees
  • "Total Owed"
  • Viewing your receipt
  • LIO Insurance
  • Registration & event stats
  • Using our escrow service
Watch on Demand ➜
 
Tuesday, Sep 23 - time to register!
Find Answers Fast: A Masterclass in our Support Tools

A complete rundown of how to utilize all of our support resources:
  • Tips on using DinkBot (ChatBot)
  • Live Chat with our team
  • Layout of our YouTube videos
  • Accessing live webinars
  • Watching on-demand webinars
  • Submitting afterhours support tickets
  • How to track your support tickets
  • Navigate our Help Docs & Blogs
By the end of this session, you’ll know how to get the answers you need fast, efficient, and on your terms.

Register for Webinar ➜
Subscribe to Webinar Reminders ➜
 

UPDATE: Setup Fee Payment Required to "Go Live"

Before your tournament can "go live", you must complete the following steps:
  • Select a payment method
  • Pay the $25 setup fee
  • Select a checkout option
  • Complete contact information
Previously: tournament directors received an email within 24 hours indicating that payment was due to avoid the tournament being deleted.  After 5 days if no payment was made the tournament would be deleted.
See product pricing overview ➜
 
FEATURE HIGHLIGHTS
 

How to Manage Weather Delays Efficiently

This forecast is not available for preview. Forecasts are shown only for up to 7 days in advance.
Bad weather is inevitable, but chaos at your tournament isn't. A solid communication plan is your key to keeping players calm and informed when delays strike.

PickleballTournaments gives you multiples ways to do this:
  1. Weather tab in the Tournament settings
  2. Text Message alerts
  3. Email messages
The secret is proactive, clear, and consistent updates. We recommend the S.I.N. Method for every message you send:
  • S – Status: What's the status?
  • I – Instructions: What are instructions for players?
  • N – Next: When is the next update?
This simple framework ensures you provide all the essential information to prevent confusion and build trust.

Access our full weather guide with examples and instructions on each of the ways you can use PickleballTournaments to manage and communciate your weather delays.

Full Guide ➜

 

How to Select and Setup Event Skill Levels

Setting up your events for the proper skill is critical to a great tournament experience for your players.

PickleballTournaments gives you the ability set a skill or skill range for each event using the following options:

  • "And Under" - all players below
  • "And Above" - no upper limit
  • "Only" - restricted to specifict rating
  • "To" - custom skill ranges
In our full article, we further explain what each of these selections means in practical terms, give you examples, and include a helpful chart that outlines the standard skill levels (from 2.5 to 5.0) and their corresponding rating ranges.

Read full instruction doc ➜
 
DID YOU KNOW...
 
You shouldn't wait to verify your events. Actually, best practice is to verify you events at least 2 days in advance. Some tournament experts even verify 7 days prior!  Learn more ➜
 

You can "send start times" in your Daily Planner. Using this feature sends emails and text messages with starting times. Learn more ➜

 
Players can directly enter scores after tournament matches. Player score entry for tournaments is live and TDs are loving the ease and efficiency.  Learn more ➜
 

You can use YouTube to broadcast your matches. Learn more ➜

 

Players can have a card on file for easy payment. Players can save credit card information in their pickleball.com profile and easily pay for tournaments, leagues and more. Learn more ➜

 

The grey rating next to a player's name is key info. This is what the tournament director can view to know if a player's rating changed since they registered. Note: Sometimes it will say DUPR, or Self Rating.

 
SPECIAL OFFERS
 

NEW LT-Pro-48 Ball Deal Just for PT Tournament Directors

Live October 1st!
100 free balls for your event and
40% off + shipping for all additonal needs
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The new Carvana PPA Tour ball, the LT Pro 48, was engineered to tackle long-standing frustrations players and tournament directors have had with traditional pickleballs.

Designed to be a high-performance ball, capable of delivering the kind of true bounce and reliable flight players need, the LT Pro 48 is the perfect ball whether indoors or challenging outdoor conditions.

Take advantage of Pickleball Central's exclusive offer to our PT Perks enrolled Tournament Directors and get 100 free balls for your events + 40% off + shipping for all additional needs.

  • You must join PT Perks (free program)
  • Include the LT Pro 48 logo on all tournament materials including flyers, t-shirts, banners, Pickleball Brackets listings, etc.
  • Tag PickleballCentral and LifeTime Pickleball in all social content regarding event, whenever possible.
  • No player minimums required.
Info on PT Perks ➜
Learn more about the LT Pro 48 ➜

Create a Tournament ➜
 

🎯 Targeted Tournament Marketing with No Out-of-Pocket

By using PickleballTournaments as your software solution, you have access to the largest database of pickleball players across the world.

As a complimentary offering to tournaments hosted on our platform, we email all players twice a month notifying them of tournaments near their address.

But, you don't have to wait for us or share the limelight. Take advantage of our "Only Pay-for-Performance" program as well as First Card Placement and Featured Tournament offers.


Learn More ➜
Contact Sales ➜
Create a Tournament ➜
 

Pre-Approved Tournament Insurance

No title set
As a special benefit to our TDs - LIO's pre-approved tournament insurance coverage can be purchased directly from your tournament dashboard.
  1. Complete Liability Protection
  2. Tailored Plans
  3. Meets Venue Insurance Requirements with Additional Insureds
  4. Protection Includes Sexual Abuse & Molestation Coverage
  5. Hassle-Free Process
  6. Host Liquor Liability
  7. Covers a Wide Range of Amateur Sports & Recreation
Learn More ➜
Coverage Details ➜
Guided Help Doc ➜
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We’ve partnered with leading pickleball vendors just for you to provide items like:

  • High-quality balls
  • Stylish drawstring bags from Pickleball Central
  • Wristbands and serving bands
  • Energy and hydration products
  • Tasty snacks
  • Fashionable hats and visors
  • and much more

Learn More and Sign Up ➜

 
SUPPORT TOOLS
 

We're Here When You Need Us

Thank you for using products by Pickleball Play Solutions (PPS). Remember, you can chat with us or submit a ticket any time from the Contact Us link at the bottom of any product page.

And, on Sep 23rd we're doing a webinar on how to utilize all of the support tools you have available to you and a Q&A on how we can do better!

Register for Webinar ➜
Subscribe to Webinar Reminders ➜

Learn more about all of our products ➜
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Help Your Players Prepare for Tournament Day

We created this video to help players know what to expect on tournament day. We cover topics like how to read brackets and understanding formats so they can appreciate all that goes into your event!

Feel free to share this in your tournament details, email communications or any other tools you use to get them ready for "game day".

Understanding Tournaments Blog ➜
Recorded Webinar ➜

 

Other Helpful Resources

Learn more about all of our products ➜

Access our library of training videos ➜

Watch our webinars on-demand ➜

Opt-in for Webinar reminders ➜

Read our Blogs ➜

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